Delete your JobSilo account and data
Last updated October 13, 2026
You can delete your JobSilo account in the app at any time. This page explains how, and what happens to your data.
Delete in the app
On iPhone: Settings → App Settings → in the This iPhone group, About → Delete this account.
On Mac: Settings → App → About → Delete this account.
1. Confirm your email and password. 2. You are offered an export of your company data. Save it if you want a copy. 3. Confirm deletion.
Export first (optional). On iPhone: Settings → App Settings → This iPhone → About → Company Data → Backup This Company. This writes a file on the iPhone; JobSilo does not upload it. On Mac: Settings → App → About → Export company.
What happens
If you are the owner:
- The company is deleted for everyone on the team, and everyone's access ends.
- Your subscription is canceled immediately. No refund is given for the unused part of the period, except where the law requires.
- The company is locked at once and permanently deleted after 7 days, including photos. Within those 7 days, email support@jobsilo.app to restore it.
- Backup copies age out within 7 more days.
- To hand the company to someone else instead, email support@jobsilo.app before deleting, with the new owner's email. They must already be on the team.
If you are a team member:
- Your account is removed immediately, and your user record is deleted if you belong to no other company.
- Work you did for the company, such as jobs and trips with your name on them, stays in the company's records, because it belongs to the company.
What we keep after deletion: billing records that tax and accounting law requires us to keep, and records of your consent to automatic renewal for the period the law requires. Stripe keeps its own billing records under its policies. Server logs (up to 7 days) and sign-in security records (about 2 days) expire on their own.
If you can't use the app
Email support@jobsilo.app from your account email with the subject "Delete my account." We will confirm the request with you, explain the effect on your company and subscription, and then delete the account as described above.
If a business sent you a quote or text
Your information is held by that business. Ask it to delete your information; its details are on the quote. You can also email support@jobsilo.app with the quote link, and we will pass your request to the business and help it respond.
More detail: JobSilo Privacy Policy, jobsilo.app/privacy.
Contact
Silo Surgo LLC · 12606 Halfmoon Lake Terrace, Bradenton, FL 34211 · support@jobsilo.app · (786) 878-2685